Shipping policy

At Spherrio, we aim to provide a smooth and reliable delivery experience for every customer.

1. Order Processing Time

Orders are generally processed within [1–2 business days] after successful order confirmation.

For Cash on Delivery orders, processing may begin after the order has been confirmed by our team or delivery partner.

Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

2. Shipping Time

Once your order has been dispatched, the estimated delivery time is:

-Standard delivery: [6-8 business days]

-Remote locations: Delivery may take additional time.

Delivery estimates may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping or promotional shipping rates on selected products or orders.

4. Order Tracking

Once your order has been shipped, we will provide tracking details through email, SMS, WhatsApp, or another available communication method.

You may use the tracking information to check the status of your shipment.

If you do not receive tracking information within 3-4 business days after your order confirmation, please contact us at spherriosupport@gmail.com

5. Delivery Address

Please provide a complete and accurate delivery address, including:

-Full name

-House or flat number

-Street or area

-City

-State

-PIN code

-Contact number

Spherrio is not responsible for delivery delays or failed delivery attempts caused by incorrect or incomplete information supplied by the customer. We will try to assist with address corrections where possible.

6. Delayed or Failed Deliveries

If a delivery is delayed, we will try to assist you in contacting the courier or fulfillment partner.

If an order cannot be delivered because of an incorrect address, repeated failed delivery attempts, refusal to accept the parcel, or other customer-related reasons, additional delivery charges or cancellation conditions may apply where permitted by law and communicated to the customer.

7. Damaged or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact us at spherriosupport@gmail.com as soon as possible.

-Please include:

-Your order number

-A description of the issue

Clear photographs or videos of the product and packaging, if available

We will review your request and provide an appropriate resolution under our Refund and Return Policy and applicable law.

8. Contact Us

For shipping-related questions, please contact:

Spherrio
Email: spherriosupport@gmail.com
Address: Abhishek Bungalow, Near Samaj Mandir, Goraksha Nagar, RTO Corner, Meri- Mushrul, Dindori Road, Nashik 422004 , Maharashtra, India